Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email along with tracking details.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Time

• Standard Shipping: 5–10 business days
• Express Shipping (if available): 2–5 business days

Delivery times may vary depending on your location, courier availability, and external factors.

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Order Tracking

Once your order has been dispatched, tracking information will be sent to your registered email address.

Please allow 24–48 hours for tracking updates to appear.

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Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

• High order volumes
• Weather conditions
• Courier service disruptions
• Customs processing delays

We appreciate your patience and understanding in such situations.

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Incorrect Address

Please ensure your shipping address is correct before placing the order.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately after placing the order.

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Lost or Damaged Packages

If your package is lost, damaged, or arrives defective, please contact us within 48 hours of delivery with photos and order details.

We will work with the shipping carrier to resolve the issue as quickly as possible.